PEAP - Your Employee Assistance Program

The PEAP program is a professional, confidential counseling service designed to help employees and their family members manage work and personal problems. The goal of the program is to assist employees with problems before it affects their work. In this way, the program is a win-win for both the employee and the City of Cincinnati.

PEAP provides assessment, short-term counseling (up to 24 sessions) and referral, if needed. All services are provided in a professional manner, in a welcoming environment, with complete respect for the privacy, dignity and integrity of the client. The PEAP staff is comprised of professionally licensed therapists with a minimum of a master’s degree in counseling, psychology or social work. Each counselor is trained in family, marital and individual counseling. Below are some frequently asked questions.

Is it confidential?

Yes. The program is confidential. The only exceptions are child/elder abuse and concerns about harm to oneself or others. These exceptions are dictated by state and federal laws.

What kinds of problems do people come in for?

Most people come in for typical “life problems” that occur in all of our lives and may include adjusting to changes in our lives. Below are some examples.

  • Marriage or relationship problems
  • Stress management
  • Depression
  • Job stress or conflicts/concerns
  • Physical and/or emotional abuse
  • Anxiety
  • Divorce
  • Grief and loss
  • Family and parenting issues
  • Substance abuse and addictions

Is there a fee for the service?

There is no fee for using the PEAP program. The cost of the program is paid for by the City of Cincinnati and it does not go through your insurance so there is no co-pay and no paperwork filed with your insurance.

How do I get an appointment?

You can obtain an appointment by calling 513-421-7600 and speaking to one of the counselors. The counselor will talk with you briefly over the phone to answer any questions, explain the program in more detail, and schedule a convenient appointment. Evening times are available.


Credit accrued towards your Healthy Lifestyles account during the current year does not actually become money earned until January 1 of the following year. At that time it only becomes "earned" by those individuals enrolled in the City's health insurance plan. If an employee’s spouse or equal partner is no longer covered by the City's health insurance plan as of January 1 (for whatever reason) , the employee will not be eligible to collect the credit on their behalf.